No doubt, 70% digital transformation projects fail!
What will it take to be successful in digitally transforming a company? Agile/ Lean management? No, it's Cheetah's philosophy and then Lean & Agile. The main objective of digital transformation is to question legacy assumptions e.g. "do we need processes for expense claim at all?" rather "can process cost be decreased by 30%". The later is an example of incremental improvement and falls under Lean philosophy. Agile comes in to the picture when the final solution is being implemented by IT team. My prof Mr. Saral M once said "most of businesses fall in two categories: Elephant and Cheetah". Elephants are gigantic, conservative, cost conscious and utilization driven business houses. Cheetahs are flexible, change driven, margin & customer conscious business houses. Cheetah will have surplus of capacity (human/ physical resources) to capture new opportunities and to leverage sudden changes. Elephant will have resources 90+% utilized and